PUTRA, N. P.; RETNOWARDHANI, A. Unlocking User Satisfaction: A Delone & Mclean Is Success Model Approach To It Helpdesk Ticketing System Adoption. Journal of Applied Engineering and Technological Science (JAETS), [S. l.], v. 6, n. 1, p. 610–625, 2024. DOI: 10.37385/jaets.v6i1.4469. Disponível em: https://www.journal.yrpipku.com/index.php/jaets/article/view/4469. Acesso em: 8 jul. 2025.